At Ramble Roamers, we understand that plans can change. Our Cancellation Policy aims to provide flexibility while covering the costs incurred in preparing for your trip. Please review our policy carefully before booking.
-
Cancellation by Client
- Refund Eligibility: The refund amount depends on the time of cancellation prior to the trip start date:
- More than 30 days before departure: Full refund, minus a 10% administrative fee.
- 15–30 days before departure: 50% refund of the total trip cost.
- 7–14 days before departure: 25% refund of the total trip cost.
- Less than 7 days before departure: No refund
- Non-Refundable Expenses: Any non-refundable expenses already paid to third-party providers (such as hotels, transportation, or activity fees) will be deducted from the refund amount.
-
Cancellation by Ramble Roamers
- Force Majeure: If Ramble Roamers needs to cancel a trip due to circumstances beyond our control (such as natural disasters, political instability, or other emergencies), we will offer you:
- The option to reschedule the trip at no additional cost, or
- A full or partial refund based on expenses already incurred.
- Insufficient Participation: For trips that require a minimum number of participants, Ramble Roamers reserves the right to cancel if the minimum is not met. In this case, clients will receive a full refund.
-
Trip Modifications & Rescheduling
- Change Requests: If you need to modify your booking. We will try to accommodate your request based on availability and may charge a modification fee.
- Rescheduled Trips: If you choose to reschedule rather than cancel, we will apply any payments to the new dates, subject to availability.
- No-Show Policy: Failure to arrive on the day of departure will be treated as a last-minute cancellation, and no refund will be issued.
-
Refund Processing
- Refunds will be processed within 10–15 business days of receiving the cancellation request, via the original payment method. Any processing fees or administrative charges will be deducted from the refund amount.
-
Travel Insurance: We strongly recommend purchasing travel insurance that covers cancellations, medical expenses, and other unforeseen events. Ramble Roamers is not liable for any costs or losses that insurance could cover.
-
Contact Us for Cancellations
- Phone: +91-9873098261 / +91-9643669993
- Email: rambleroamers@gmail..com